Shipping policy

Shipping Policy

Order Processing

All orders are processed within 3–5 business days (excluding weekends and holidays). Processing times may be extended during holidays, new product releases, or for orders containing preorder or backorder items. Once your order has shipped, you will receive a tracking number via email.


Processing time does not include shipping transit time.

Domestic Shipping (United States)

Once processed, orders are handed off to USPS, UPS, or DHL. Standard delivery typically takes 2–5 business days after shipping, depending on your location and carrier performance.


Delivery times are estimates and are not guaranteed.

Multiple Packages

Some items are shipped directly from our brand partners, which may result in your order arriving in multiple packages with separate tracking numbers. This allows us to offer a wider product selection and faster fulfillment.

Preorder Items

Preorder items are charged in full at checkout and ship when the product becomes available. Please ignore any "In-stock Ready to Ship" messaging on preorder items — a tracking number may be created ahead of shipment, but this does not mean the order has shipped.


  • Orders containing both in-stock and preorder items ship together when the preorder item is ready.

  • For faster delivery of in-stock items, we recommend placing separate orders.

  • Preorder cancellations are issued as store credit only and must be requested before the order is packed for fulfillment.

International Shipping

We currently ship to select international regions. Some products are available for U.S. delivery only.


  • Shipping times and costs vary by destination

  • Customs processing, duties, and taxes are the responsibility of the customer

  • International delivery timelines may be longer due to customs clearance

Shipping Delays

Shipping delays may occur due to high order volume, holidays, carrier delays, or weather and other unforeseen circumstances. If delays occur, we will do our best to keep you informed via email.

Lost, Delayed, or Marked Delivered Orders

All orders include carrier insurance coverage of up to $200 at no additional cost. Once an order has been handed off to the shipping carrier, StopNFade is not responsible for carrier delays, lost packages, theft, or orders marked as delivered. If an issue occurs, contact us and we will assist you in filing a claim with the carrier when applicable.

Order Cancellations

Orders may be canceled before they are packed for fulfillment; approved cancellations are issued as store credit. Once an order has been packed, it can no longer be canceled.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses. Additional shipping charges may apply if an order needs to be re-shipped.

Questions & Support

Email: support@stopnfade.com Phone: 786-360-9802


Please include your order number in all communications so we can assist you as quickly as possible.